The Power of Consultation Grooms: Empowering Groomers

Let's talk about consultation grooms. So what are consultation grooms? So consultation grooms are essentially the first time you're going to groom a dog or a cat. So unlike a regular consultation where you're not going to be, you know, maybe feeling the pet, touching them, grooming them, etc. a consultation groom is saying I'm going to block off a specific amount of time for you. We're going to work through your goals. Like as an owner what are your goals for this pet's hair? I'm going to get to know this pet better. And I'm going to be able to evaluate them as an individual. So I really love consultation grooms because I think it puts the power back on us and it forces people to understand that no this is just not like a walk-in service. This is not a service that you can just kind of use and abuse and kind of disappear right. A consultation groom sets the boundary of hey you have to interview to be my client and I have to decide if we're going to have a long-term relationship. So a consultation groom is kind of like a first date.